Following commissioning, a written document is agreed between the parties, which often contains a Service Level Contract (SLA). (As of April 1, 2014, GCs that order community services must use the NHS standard contract – for more information on the NHS standard contract, click here). For this briefing, a simple ALS is explained, which may be sufficient for some agreements between commissioners and individual pharmacists. To browse other PSNC briefings on services and commissioning, click here. Many municipal pharmacist services are ordered on site depending on the needs of the region. On-site pharmacy services can be ordered by a number of different routes and by different commissioners, including local authorities (LA), NHS England`s Regions and Clinical Commissioning Groups (CCG). The PSNC report below contains information on service level agreements. If you have any questions about this PSNC contact or if you need more information, please contact William Goh, Settlement Officer. PSNC Briefing 026/15: Contracts and Service Level Agreements Appendix 1 describes the conditions to be found in an ALS.