As a general rule, a merchant is not allowed to set a minimum or maximum amount for a visa transaction. However, exceptions apply in U.S. and U.S. territories, such as Puerto Rico, the U.S. Virgin Islands and Guam. In these locations and only for credit cards, a merchant may require a minimum transaction amount of $10, and government agencies and education merchants can set a maximum transaction amount. If a merchant has refused to accept your Visa card on the grounds that the merchant requires a minimum or maximum amount on a Visa debit card or that the amount of a credit card is more than 10 $US, please inform your visa issuer. In some countries (Australia, Canada, India, South Africa, United States), a merchant is allowed to repay cash in a visa transaction under certain circumstances and for certain types of cards (for example. B debit cards). Refunds are only allowed if the Visa card has been sent to the same country as the merchant. Some traders (for example.

B Government, Education) in Canada, Egypt, Russia and the United States have the right to assess service charges for visa card transactions In general, no. Recharging is currently permitted in Australia, Mexico and New Zealand, as well as for some credit card transactions in the United States. In most cases, yes, but if the transaction is less than a certain amount, the merchant is only required to provide a receipt if you request it. In addition, the merchant is not required to provide a receipt for a low value transaction on an unsupervised terminal, for example. B a vending machine. In some countries, for example. B, Russia, the United States and some Asian countries, a trader is allowed to charge a convenience fee to the customer. The fee must be a flat fee (not a percentage of the transaction amount), be clearly disclosed and constitute a payment for the comfort of payment via an alternative payment channel (for example. B online) different from the merchant`s normal payment channel (for example.

B, mailing a cheque or paying in person). Below are some frequently asked questions about visa rules. If you have a question about a visa rule that is not covered below, please contact Visa at [email protected]. Please note that visa rules change from time to time. If there is a discrepancy between the information contained in these frequently asked questions and the visa rules, the visa regime applies. If you come across a situation that may result in a breach of visa rules, please fill out an application form and send it.