I bought a heater and A/c security protection plan and they forwarded me for two hours on the phone saying that different services have to deal with it. They told me that my unit was not interchangeable. I was told that it covered all the appliances in my house and that certain appliances were specifically requested, and the representative said yes. When I needed service, they sent someone out and said it couldn`t be repaired and charged me a fee to come check it out. When they called Sears to replace it, they said no, because it is a second fridge. At the time, we didn`t have another refrigerator because we wanted to buy another one. You would not replace them, so I suspended all payments because it was a breach of contract. NEWPORT NEWS, VIRGINIA — Since the mid-1980s, I have owned or purchased Sears Appliances. Unfortunately, I had two very bad experiences with master protection agreements on Kenmore Appliances, which led me to terminate my account. The last straw, during a visit on December 6, 2017, when technicians openly told my wife that she broke the lace of scope and therefore it was not covered by the agreement. In fact, I had been home when the initial problem appeared and KNOW that the baking sheet broke due to differential temperature and heat. So I`m very angry. I bought a samsung washing machine and tumble dryer from Sears and got a 5-year repair warranty.
Lately, the tumble dryer has made a lot of noise, squeaks and slams. When I call sears Home, they want to hear it on the phone. Despite the loud noises emanating from him, they claim that they either can`t hear it or that the sounds are completely normal. (This noise is far from normal.) They refuse to set a repair date. We will continue to try, but if there is collective action, I want to be there. The same garbage attracts me to Memphis Tennessee. I bought the whole cover of the house. My washing machine make a loud noise. After 8 service calls, one transmission.
New bathtub springs. This record sounds like a Sherman tank, I called Sears Holdings 30 times to talk to the team that is supposed to deal with this kind of problem. Sears Holdings told me that a new washing machine would be delivered in a week. We never received it. I called her back. They told me I had to pay for the service. I told them it was guaranteed when this chaos started almost a year ago. A please help do something above sears. They are Liers, cheats, Thieves.ill make sure that anyone who hears Sears` warranty Is there a current class action against Sears? If not, it should be. I have not a fridge for 4 months. I had the 3 attempts to repair it and the fourth attempt, they can`t fix it because the part is no longer available.
Now they pull their feet and apologize after apologizing for replacing them. Contract breakdown. You`re taking my money to renew my contract. It seems that there are many others who are given to the same race one lap. I would like to join the class action that I bought my first Sears product in 1958. I spent 30 years in the military, and we always bought Sear`s aircraft, because no matter where we were in the U.S., there was a Sears. We bought our house in 1993. It was fully equipped with Sears products. We entered into a safeguard agreement that covered all products purchased from Sears.
It worked pretty well for a while then started changing the thimngs to the Worsr.